Frequently Asked Questions

About New Hope

What does New Hope believe?
New Hope Church believes the Bible is the Word of God and the final authority for faith and practice; we believe Jesus Christ is the Son of God and the Savior of those who have faith in Him; and we believe in the historic Christian faith as confessed in The Apostles’ Creed.
What’s New Hope’s denomination?
New Hope is part of the Reformed Church in America, a protestant denomination which has had a presence in America since 1628 when the Dutch Reformed Church established its first congregation in New Amsterdam (now known as New York City).
Who are New Hope’s pastors and staff?
Our co-pastors Sarah Palsma and Chris Jacobsen share pastoral responsibilities at New Hope. For more information about our pastors and leadership, please visit our “Staff and Leadership” page.

Worship Services

What time are New Hope’s services, and what are they like?
New Hope offers one unified worship service at 10 am. During worship, children will be invited to join their peers for Sunday School but are also welcome to stay in the Sanctuary. We also offer two spaces right outside of the Sanctuary – the Cry Room and the Wiggle Room. The Cry Room offers a space for families needing quieter worship, while the Wiggle Room is for those with littles who need to move and make a joyful noise during worship!
*Assistive listening devices are available during worship. Please stop by the sound booth at the back of the sanctuary if you’d like to use one.
What should I wear?
There’s no dress code at New Hope. Some people dress casually, and some dress formally. Wear whatever is comfortable for you!
What kind of music will I hear?
New Hope’s worship is enhanced by all styles of music. On any given Sunday you may hear hymns, praise songs, organ, guitars, and more! To get involved or learn more, visit
What can my children do during worship?
Children of all ages are always welcome in worship but will have the opportunity to worship together during Sunday School at 10 am. They are invited to Kids Club during Discipleship hour at 10 am.
Nursery care by trained staff and volunteers is available every Sunday at all services. The nursery is to the right of the main entrance, down the hallway. You’ll see the nursery welcome desk on your right. There’s also a cry room just behind the sanctuary, where you can still see and hear the service.

Location and Directions

 Where is New Hope located?
New Hope is at 4739 W. Powell Rd, Powell, Ohio – next to the Columbus Zoo!
Where do I park?
To access our parking lot, from W. Powell Rd. turn onto the side street next to the church (Gibson Dr.), then left to access New Hope’s parking entrance. If you have trouble finding a spot, additional parking is available on the back side of the building.
Is New Hope handicapped accessible?
Yes. We have a single story building with no steps or stairs to access the building or any of its rooms. A limited number of wheelchairs are available for use while visiting. We also have a program for children with Special Needs called “EveryBuddy” where adults are paired with children who need extra assistance. Assistive listening devices are also available during worship. Please stop by the sound booth at the back of the sanctuary if you’d like to use one.

Programs for Kids, Youth, and Adults

What programs are there for kids? 
On Sunday mornings, children from preschool through 5th grade can attend Children’s Church during worship at 9 am and 11 am, and Sunday School during our 10:00 am discipleship hour. Our Children’s Ministry also offers a Wednesday after school program for K-5th grade (Kids WOW), a service club for 4th and 5th graders (Club 45), Vacation Bible School, Easter Egg Hunts, and more. Learn more on our Children’s Ministry page. Nursery Care is available as well.
What programs are there for teens? New Hope’s Youth Ministry has activities for students in middle school and high school. Activities include weekly Youth Groups, Sunday School, mission trips, service projects, and more. Learn more on our Youth Ministry page.
What programs are there for adults? New Hope’s adult programs and ministries include Bible studies, music, fellowship and social gatherings, helping those in need, small groups, and more. You’re sure to find a place to plug in and get involved. Not sure where to begin? Contact Pastor Chris Jacobsen and/or visit our Adult Ministry Page.

General Questions

How can I get involved at New Hope?
Great question! We often say your level of satisfaction with New Hope Church is directly related to your level of involvement. You’re encouraged to get involved in any of our programs, ministries, or volunteer opportunities. If you’re not sure where or how to begin, contact Pastor Sarah Palsma for help connecting with programs that match your interests. You can also visit our Worship Services page to sign-up for the many opportunities to serve on Sunday mornings.  Whatever your passion, desire, or talent, there’s a place for you to get involved at New Hope!
I have more questions!
We’re glad you’re interested in learning more about New Hope! Please visit our contact page to email us anytime. If you’d like to speak with someone, stop by during business hours or on Sunday morning, or call 614.766.5445.

 History of New Hope Church

New Hope Church held its first worship service at Indian Run Elementary School in Dublin, Ohio on September 16, 1984. In the 30+ years since, New Hope has grown to become a thriving, vibrant church of nearly 1,000 attendees, reaching people for Christ in our local community and beyond.
In the words of Founding Pastor Steve Norden on the occasion of New Hope’s 25th anniversary in 2009, “While there is much for which to give thanks and celebrate, we hesitate to claim that this has been done in our own strength and by our own resources, or even to be self-congratulatory or think that we’ve ‘arrived.’ The writer to the Hebrews reminds us that the great cloud of witnesses has and will continue to fix their eyes on Jesus, the pioneer and perfecter of our faith. So, as we celebrate 25 years of service, faith and discipleship, let us look to Christ, following where He leads and serving as He calls us. And may our voices unite in saying, ‘To God alone be the glory!’”